Program Documentation
Program Governance
The Residential Distributed Energy Program is administered by Residential Distributed Energy Program, LLC, a Texas-registered private entity established to execute the program's operational mandate.
Administrative Structure
Program administration is performed centrally, with the following functional areas:
Program Operations
Regional prioritization, residence identification, eligibility evaluation coordination, and enrollment processing.
Installer Network
Approval, quality assurance, and coordination of regional installer partners performing program-related installations.
Regional Partnership
Coordination with retail electricity providers, grid services providers, and other regional partners integral to program execution.
Compliance and Documentation
Regulatory monitoring, program documentation maintenance, and administrative record-keeping.
Quality Assurance
Installer partners are required to meet ongoing quality standards including:
- —Current licensing and insurance appropriate to the installer's service scope
- —Compliance with manufacturer specifications for installed equipment
- —Post-installation quality inspection and correction of any identified issues
- —Adherence to program-defined installation timelines and communication standards
Installers not meeting quality standards may be subject to review, corrective action, or removal from the approved installer network.
Participant Recourse
Program participants have access to formal recourse channels for:
- —Concerns regarding evaluation or enrollment processes
- —Quality concerns regarding installer performance
- —Documentation or record-keeping issues
- —Any other matters related to program participation
All participant concerns are documented, reviewed, and addressed through the program's administrative processes.
Operational Reporting
The program maintains operational records supporting:
- —Regional aggregate participation and demand reduction metrics
- —Installer performance and quality assurance records
- —Regulatory compliance documentation
- —Financial administration of program subsidies and grid services revenue
Operational reports are prepared periodically to support ongoing program improvement and, where applicable, coordination with regional partners.
Program Continuity
RDEP is structured for ongoing operational continuity independent of any single installer partner, retail electricity provider, or grid services provider. This structure supports the program's ability to maintain regional coverage even as specific partner relationships evolve.