Frequently Asked Questions
How do I know if my area is currently active?
Currently active Texas regions include Ellis County, Houston, Corpus Christi, and adjacent markets. Regional expansion is ongoing.
Who performs the installations?
Installations are performed by RDEP-approved Texas installers who meet the program's licensing, insurance, and quality-assurance standards.
What is the difference between RDEP and a retail electricity provider?
RDEP is a residential energy demand-reduction program that coordinates subsidized efficiency improvements and distributed storage participation. A retail electricity provider (REP) is a company that sells electricity to residences in Texas deregulated markets. Some RDEP program components require coordination with a residence’s existing REP; the program does not act as a REP directly.
Can renters participate?
Program participation typically requires homeowner authorization for the improvements being made. Renters interested in the program should coordinate with their property owner regarding potential participation.
What happens after installation?
Post-installation verification is performed by program representatives. Residences enrolled in distributed storage participation continue to be part of the program's ongoing regional grid services participation. Residences enrolled in demand reduction improvements complete their program engagement at post-installation verification.
How do I know an RDEP representative is legitimate?
All RDEP field representatives carry program identification. Concerns about representation legitimacy can be directed to the program office listed on the Contact page.
Is RDEP a government program?
No. RDEP is a private program administrator operating in coordination with participating installers, utilities, and program partners. RDEP is not affiliated with any government agency or public utility.
How is the program funded?
Program subsidies are underwritten through a combination of installer partnerships, distributed grid services revenue (where applicable), and private program funding.
Is there a cost to participate?
The initial eligibility screening and in-home assessment are provided at no cost. Residences that qualify for program participation receive substantially reduced pricing on approved improvements, though a homeowner contribution is typically required.